All our products are handmade to order, including those with no personalised element, and thus have a lead time of 1-2 weeks.
Bespoke illustrations are dispatched within 2 weeks.
If you have requested a digital proof, you'll receive this in 7-10 working days and dispatch will be dependent on your response and whether any changes are made. With that in mind, if you are asking for a digital proof, do allow slightly longer for the process and let us know if you have a deadline.
I need it faster!
We've all been there... you've left it slightly too late or are cutting it fine for our standard lead times. Get in touch with the date you need your order by and we'll do our best to help.
In busy times, we may have to be honest and say we can't meet your deadline but we'd always rather do this than let you down.
If you've got in touch about a custom order, we'll agree a timeframe for dispatch in advance.
Royal Mail Second Class (usually 3-4 working days after dispatch incl. Saturdays) - £1.99
Royal Mail First Class (usually next working day after dispatch incl. Saturdays) - £2.99
Next Day Delivery (Royal Mail Tracked 24) - £5.99
PLEASE NOTE choosing Next Day Delivery doesn't speed up your dispatch time, just changes the shipping method so it may reach you slightly sooner. If you need your order sooner, please get in touch before placing your order and we'll do our absolute best to help.
Royal Mail First & Second Class are untracked services
Items are for decoration only and are not toys to be used by children.
We recommend you do not hang above a cot or bed or in reach of children. If you do so it is at your own discretion.
In-depth consideration is layered in every decision we make
We hope our collections will be treasured. Our focus is on heirloom products that help our customers capture memories, to be kept and treasured and not added to the waste the retail industry often creates.
look to the future
A tree for every order
We started this business to spend more time with our daughter and to be able to give her the best start in life, so creating something that didn’t consider the future generations would be plain wrong.
All our packaging and as many of our materials as possible are sustainably sourced, recycled/recyclable, biodegradable and plastic-free, meaning our own waste as well as yours when unboxing your newest Juniper Studio purchase can be recycled.. so please do!
To offset the rest of the stuff we’re still working to improve, we send you a link to click to plant a tree on us for every order placed until we’re picture perfect.
All our packaging and products are plastic free. We do our utmost to hold our suppliers to the same standards, but we're still working on some areas. To offset any gaps in this, we plant a tree for every product in every order.
Rewarding your loyalty
Leave a photo review once you receive your Juniper Studio keepsake and a discount code for your next order will be winging it's way to your inbox.
Bespoke orders available
If you don't see the perfect item in our store, we can work together to create something that fits the bill. Just drop us a message with what you were hoping to see and we'll do our best to help.